Urban Outfitters Optimizes Supply Chain with Manhattan Associates’ SCOPE
Recently, Urban Outfitters announced their decision to implement the Manhattan Associates’ Warehouse Management solution (WMS) to optimize their distribution network and help their ERP system. The solution was also implemented in London to support their European retail operations. Urban Outfittters has already seen significant results.
Manhattan Associates Inc. follows their SCOPE module, which is supply chain optimization from planning to execution. Manhattan Associates Inc. researches options for companies to allow them to obtain higher profits, develop a more efficient distribution process, optimize inventories, and manage the order life cycle allowing companies to save money and be more productive.
Urban Outfitters Inc. is a growing company that represents five major retail brands, including Urban Outfitters, Anthropologie, Free People, Leifsdottir, and Terrain. Their increasing sales forced them to reevaluate their sales processes, which is what made them decide to hire Manhattan Associates. Ken McKinney, executive director of Logistics at Urban Outfitters said, “We needed the capacity to handle high volumes, increase process efficiency, improve supply chain visibility and obtain meaningful performance measures.”
Manhattan Associates has helped Urban Outfitters optimize their supply chain and save. Urban Outfitters reduced its total labor by 35 percent, 80 percent in manifesting and invoicing processes, 66 percent in turn turn time through receiving. Their efficiency increased by 60 percent. “We had no idea how valuable the Supply Chain Intelligence solution would be to our business,” said McKinney. “Its analysis capabilities and detailed reports were a nice surprise.”
The decision to support their growth by implementing Manhattan Associate’s WMS was a wise choice as Urban Outfitters has already seen significant results.
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